NHS 111

Published on 27/03/2013 at 01:34pm

If you need urgent healthcare, contact NHS 111 which will help you access the local service that can help you best. The service is free of charge and available 24 hours a day, seven days a week (including bank holidays).

If you need to contact the NHS for urgent care there are only three numbers to know:

  • your GP surgery
  • 111 for urgent healthcare advice
  • 999 for life-threatening emergencies.

When you call 111 you will be assessed, given advice and directed straight away to the local service that can help you best – that could be an out-of-hours doctor, walk-in centre or urgent care centre, community nurse, emergency dentist or late opening chemist.

NHS 111 is available 24 hours a day, 365 days a year and is free to call from landlines and mobile phones.

On dialling 111 a team of fully-trained advisors and experienced nurses will assess your condition and direct you to the local service that can help you best, when you need it.

The NHS 111 team will, where possible, book you an appointment or transfer you directly to the people you need to speak to. If they think you need an ambulance, one will be sent just as quickly as if you had dialled 999.