The Freedom of Information logo



The Freedom of Information Act 2000 (FoI) is a law that all public authorities must comply with. It gives a general right of access to the public to all types of recorded information held by a public authority. It also sets out exemptions from that right and places a number of obligations on them.

What kind of information can I request?

Types of information that can be requested via Freedom of Information (FoI) include:

  • word processed documents e.g. minutes, reports, consultation documents
  • letters
  • handwritten notes
  • emails
  • maps and plans
  • spreadsheets
  • photos and images

Download the Freedom of Information leaflet.

How do I make a request for information?

Anyone from anywhere in the world can send an FoI written request for information (letter, fax or email) which must contain the name and address of the applicant and clearly describe the information required.

Here are some examples of what can be requested:

  • role, function and management of the public authority
  • development and implementation of policy
  • legislation relevant to the function of the body

Any requests for information should be sent to the Freedom of Information specialist at the address below:

Freedom of Information specialist
eMBED Health Consortium
Douglas Mill
Bowling Old Lane

Fax: 01274 237453

Please note: on occasions we have difficulties in sending emails to Hotmail accounts. Could you please therefore supply us with an alternative email/postal address to make sure we can respond to your request.

eMBED Health Consortium assists us in handling our Freedom of Information requests. You can submit your Freedom of Information request online.

If we receive a request for information that we do not hold but may be held by another organisation, we are obliged to help you.

Information already available

Some information is available on our website. If you cannot find the information you need you have the right to make a Freedom of Information request. Details of how to do this are provided above.

How will my request be handled?

Any written requests received have to be responded to within 20 working days, although we are not obliged to comply with vexatious, repeated or substantially similar requests from the same person, other than at reasonable intervals. If a request is received and the information is not held but we do know where the information can be obtained then we can transfer the request to the relevant organisation. In some cases the applicant will be contacted for their approval before transferring the request.

Do I need to pay costs?

The Act does not require that we charge for information but this is left to the discretion of the receiving organisation (in accordance with the Freedom of Information Fees and Appropriate Limit Regulations). If a fee is charged the applicant will be informed within 20 working days. The 20 working days for responding to a request is then put on hold until the fee is received. If this is not paid within three months it is assumed that the applicant no longer wants the information.

Further information regarding fees can be found in the schedule of fees.


Exemptions are used when the public authority holds information that cannot be released for a specific reason. There are a number of exemptions listed within the Act, some of which are absolute and some qualified. If a qualified exemption is applied it must go through the Public Interest Test. Find out more about exemptions and the Public Interest Test.

What if I want to complain?

If we decide to withhold information we have a duty to inform the applicant of their right to make a complaint. Complaints concerning Freedom of Information should be addressed to:

Information Governance Manager
eMBED Health Consortium
Douglas Mill
Bowling Old Lane

If the applicant remains unhappy following our internal complaints procedure then they have a right to direct their complaint to the Information Commissioner at the address below. A complaint should be made as soon as possible and preferably not later than two months following the final response.

Information Commissioner’s Office
Wycliffe House
Water Lane

Can I request personal information?

Requests for personal information and patient information will be handled under the Data Protection Act 1998.

Can I request environmental information?

Requests for information about the environment on any of our sites will be handled under the Environmental Information Regulations (EIR) which came into force on 1 January 2005. Further details on how to access environmental information can be found on the environmental information section of this website.

Can I re-use the information?

We comply with the regulations on the re-use of public sector information and we encourage the re-use of the information that we produce.

Our approach is to be open and transparent and to treat all applications to re-use in a fair and non-discriminatory way.

If you are requesting information that is not available on our website and you wish to re-use any of that information, please clarify this in your written request or complete the re-use section in the online form.

Further information on re-using information can be found on the Office of Public Sector Information (OPSI) website.

Information on copyright and re-use of information can be found on the National Archives website.

Airedale, Wharfedale and Craven CCG Publication Scheme

We strongly encourage you to check our Publication Scheme first before you make a written request for information as you may be able to find it here.  Also please bear in mind that we can refuse a written Freedom of Information Act request if the information is readily available via our Publication Scheme.

Useful links

Your guide to openness – leaflet  from the Information Commissioner’s Office on the Freedom of Information Act
Information Commissioner’s Office
British Medical Association

Please note: on occasions we have difficulties in sending emails to Hotmail accounts. Could you please therefore supply us with an alternative email / postal address to ensure we can respond to your request.