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In summer 2017, people across Bradford District and Craven were asked for their ideas and thoughts as part of a ‘big conversation’ to shape the future of local health, care and support services. Discussions took place about the challenges facing the health and care system in a open and transparent way.

The conversations were run by Healthwatch Bradford and District on behalf of local partners and led by the three Bradford District and Craven CCGs.

There were lots of ways in which people could give their views. These included an online survey, public events or using #oursaycounts on social media.

The aims of the big conversations were to:

Twitter - big conversation

Over 800 people contributed to the ‘big conversation’, sharing lots of comments and ideas, not only thinking of their own needs but often wider issues and needs of the whole population.

We heard about GP practices more often than any other aspect of health and care, particularly about access to GP appointments.

Some other common themes were:


People often raised concerns about the funding of health and care, and shared fears about central government approach to the NHS and local authorities.

We heard strongly that people would support change in health and care if there was evidence that care would be improved.

Big screen - twitter

What’s next?

The findings from the report have been influential in making sure that local health and care leaders make the right decisions as we find new ways of providing services in the future.

Speaking about the findings of the report, Helen Hirst, chief officer, Bradford district and Craven CCGs, said: “Thank you to everyone who took the time to contribute to this really important conversation. We will be working with local partners to make sure that the views of local people help shape future plans across the system. This will make ensure people get the right care, from the right service, at the right time.

“It is widely recognised that the health and care system is under pressure, but we will be open and honest about the challenges ahead. We will not make any major changes without further engagement and consultation with local people.”

You can read the final engagement report here.

Find more ways to get involved here.

Take part in our engagement activities and consultations here.

Discover more details on what engagement work we are doing here.

Or find out how you are also helping us make a difference to improve health services here.